Is Blogger Outreach the Missing Piece of Your PR Plan?

Blogger outreach (or blogger relations) is the most overlooked PR strategy, in my opinion. A well-executed blogger outreach program takes some legwork, common courtesy, a captivating story, and chutzpah…things every PR pro and brand manager needs.

Charlotte PR pro Kathy Rowan and I teamed up recently to do blogger outreach for Charlotte Radiology’s new mobile mammogram center. I was floored by the positive response from bloggers.

Charlotte Radiology - Blogger OutreachNot only did many of the bloggers write about the mobile mammogram center, they also spread the word extensively via Facebook and Twitter. They generated tons of comments. One blogger even found a forum where users were discussing the pink tires (a campaign theme) and joined the conversation. Talk about a great ambassador!

What made the project a success? It started with the basics of good blogger relations:

  • Build the right blogger outreach list
  • Pitch stories relevant to your target bloggers
  • Be courteous, respectful and grateful
  • Do something good for the community
  • Give bloggers credit for their coverage

Blogger Outreach Is More Than Pitching a Story

Good blogger relations isn’t just about everything leading up to the pitch. What you do after the pitch is just as important. The extra effort is incremental and the impact is huge. Here are a few tips:

  • Promote the Bloggers, Not Just Yourself. This isn’t about you; it’s about the bloggers. Drive traffic to their sites and give them the spotlight. It shows you want to help them, too, and they’ll appreciate it.
  • Play Matchmaker. Introduce bloggers to your experts, other bloggers, media folks…whoever. Most bloggers are trying to grow their readership, attract sponsors, raise their profiles, and find new opportunities. You can earn goodwill by helping them make connections.
  • Share Resources. Give bloggers the info they need to write a good post quickly. That might include:
    • Data and statistics
    • Easy-to-read bullet lists of the key points
    • Links to useful resources
    • Images and video (embeddable or downloadable, not attachments)
    • Contact info
    • Access to experts — not just PR staff
  • Give Them Something to Give Away. This isn’t always appropriate, but you’d be surprised how effective it can be. Many bloggers use giveaways and contests to attract and engage readers. Product samples, gift cards and the like make perfect prizes.
  • Set Up Keyword Alerts. Use keyword alerts to notify you when your blogger outreach efforts pay off. I monitor blogs, Tweets, Facebook posts — anywhere content is created and shared. Don’t use just Google Alerts, though, as you’ll miss a TON of the conversation about your brand.

Want to Learn More About Blogger Outreach?

I’m thinking of hosting a blogger outreach MeetUp to discuss best practices, case studies, etc. Would you come? The MeetUp is ideal for PR account execs, PR managers, brand managers, and social media consultantsLet me know via this form if you’d be interested.

  • http://www.mommybknowsbest.com MommyB Knows Best

    Great article, I wish companies were focused this way more. Often times I am approached as an object rather than a person. It’s true, I am my brand, but I don’t want to feel used after the relationship/work is done. Bloggers appreciate reciprocal working relationships and building those relationships are what a lot of us parenting bloggers are truly after. If we love your company we really will tout it, and you won’t have to pay us for going the extra mile, but don’t forget love is a two-way street please.

    PS Love the article: http://www.arikhanson.com/2010/07/21/11-steps-to-building-an-effective-blogger-outreach-list/ however I know in the parenting blogger world Technorati isn’t that great of a tool as some of the most prominent/relevant parenting blogs aren’t listed.

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  • http://twitter.com/GrowMap Internet Strategist

    When you ask “Would you come?” do you mean online or physically?

  • http://mediaemerging.com Scott Hepburn

    Great question, Gail. I was thinking in-person…local get-together…but I suppose we could do a webinar or Twitter chat if there’s enough interest. Have you ever participated in #journchat or #blogchat? There have been some good convos there about blogger relations.

  • http://mediaemerging.com Scott Hepburn

    Interesting point about Technorati, Jennifer. I didn’t realize that.

    The issue of paying or otherwise compensating bloggers is such a tricky one. There’s obviously the disclosure/transparency issue, but I think that’s easy to address. The bigger challenge is that brands (and PR people) don’t have a good sense of what blogger expect. Some will only blog if compensated, some will blog without pay if they like the story, and still others will blog without pay but hit you up a few weeks later when they need a sponsor. If you compensate one, should you compensate all? Or should you try to keep costs down by getting the “earned” (aka, “free”) coverage whenever you can?

    And then how do you budget? What’s fair pay for a blogger? And what are the circumstances under which you’re willing to pay a blogger? Lots of nuance there.

    Thanks for sharing your insights!

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  • liz

    hi, i have to agree with the idea in the article. blogger outreach is a great way to get that unofficial press you need to get the word out about what ever your product it. the idea is to get the people already interested in your field to write about what they and you love. its a mutually rewarding relationship since it means you are giving the blogger relevant content and in return you get press.

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  • Louisa

    Hi Scott
    As a Mummy Blogger from Australia I found this really interesting and I wish some (more) Australian companies would work at understanding how blogger relationships work and why bloggers are valuable. Thanks for getting me thinking more about this issue.
    Cheers,
    Louisa

  • http://mediaemerging.com Scott Hepburn

    Thanks for this perspective, Louisa. Glad to hear this post got your wheels turning — any particular questions or thoughts about blogger relations on your mind?

  • Louisa

    My big question is, how do I as a blogger, talk to companies who are only just starting to think about blogger outreach or who may not yet have thought about it, and help them see the value in it (and me)?

  • http://mediaemerging.com Scott Hepburn

    That is a GREAT question! I’m going to tackle that, either as a blog post or a live discussion. I’ll be sure to let you know when I have something to share.

  • Louisa

    YAY! I look forward to hearing more :)

  • http://www.TheFranchiseKingBlog.com The Franchise King

    Nice job, Scott.

    How about some outreach that involves paying bloggers?

    (With disclosures in the post included, of course.)

    PR agencies need to have the courage to price their services leaving room for influential bloggers.

    We aren’t salaried like on-staff journalists.

    JL

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