Good Search Engine Strategy is About More Than SEO

Wegmans_search_results

SEO is a hot trend in PRstore Nation these days. This week alone, I’ve fielded three SEO-related calls from PRstore franchise owners working on search engine optimization plans for clients. So imagine their surprise when I tell them SEO is the least of their worries.

Let me explain…

Many SEO “experts” focus just on getting your site to the top of Google. That’s not a bad goal. But what about the next nine results? Or the next 20? What do those sites say about your company?

Your customers, business partners, investors, the media and others will judge you by what’s said about you in the rest of the links. If you focus just on your Website’s ranking in the search engine results pages (SERPs), your PR is only 10% effective at best.

Getting positive results into the top 10 takes a blend of PR and online strategy. Here are some tips:

PR. Good ol’-fashioned Public Relations is Tool #1 in protecting your company’s online reputation. Is a blogger criticizing you and ranking high? What have you done to reach out to the blogger? This is an opportunity to ask about the reasons for his displeasure and offer to remedy the situation. With any luck, a high-ranking negative blog could turn into a high-ranking endorsement of your company.

Press Releases. I hated press releases when I was a journalist. I still think they’re useless if you want someone to write a story about you. But when you send a press release out on the newswire, it gets published — usually verbatim — on dozens or sites on the Web. Inevitably, one of those sites will rise to the top of the search results for your company name.

Social Media. Most social media sites use the ‘nofollow’ attribute — a snippet of HTML code — to prevent you from boosting your site’s search ranking by linking to it from your profile. But that doesn’t mean a YouTube or Flickr profile is useless. On the contrary, a profile on those sites is one more page you control. With some simple SEO techniques, you can get those sites to rank high in the search results. The significance? Each high-ranking site you control pushes bad news off of Google’s first page.

Advertising. Let’s face it: Most of us only click on a handful of links with each Google search we do. If you’re running pay-per-click ads on Google, I may click on your ad first. Then I’ll click on the top result — ideally, your Website. I may click one or two more links. By running an ad, you might just satisfy my need for info before I get to that bad review sitting at result #6.

Blog. I can’t say it enough: Get a blog. A website is great, but a Website is just an online brochure. If I see a blog in the top results on Google, I’m gonna click on it. And with a meaty, dynamic body of information, a blog is likely to hold my attention. If you’ve got a great blog, I probably won’t even go back to the Google results. The trick is getting me to see your blog. If you optimize your Website but neglect your blog, I’ll probably go back to the Google results — and maybe this time I do see result #6.

  • http://blog.stratiusgroup.com jak from stratius group

    nice tips. too many companies fall short in reaching out to those with opinions on their brand. many of them are too timid or scared of what might happen.

  • http://www.all-about-content.com/about.html Melanie Phung

    Online Reputation Management (ORM) is a HUGE growth industry right now. It’s almost as hot a topic as social media marketing in SEO circles.

    Managing the top 10 results for a branded ORM search is actually much harder than optimizing for a single commercial term. Not only do you have almost no control over on-page factors on 8 out of 10 of the results, but you have to do link building for multiple sites, not just your own.

    But SEOs tend to focus too much on managing the SERPs — i.e., pushing negative results down and off the front page — not on actually managing client reputations in the more traditional sense, IMHO.

    The point is not to simply to push down bad results, but to fill the top of the SERPs with credible results. That’s harder than it sounds.

  • http://nuancelabs.com Andy C

    Or what happens when they get to your site. Have you done enough studies to feel you have the best conversion rate of the traffic, or are the eyeballs sliding off your page and quickly to a competitors. SE* is important but one of the pieces to a perfect puzzle, and as we know, nothing is perfect.

    Like all things many tend to over focus and over exude the needs of single things instead of a natural whole.

    Always keep an eye on the gestalt of the project.

    -a

  • http://prstre.typepad.com Scott Hepburn

    @JAK Good point about being scared. Christine Perkett of Perkett PR raised some great questions this week about the role of fear in corporate use of social media.

    @Melanie You’re absolutely right about the challenges of ORM. The challenge we face as PR folks is that clients have heard of SEO, but not Online Reputation Management, so they think SEO is the be-all and end-all of online strategy.

    For many of PRstore’s clients, their biggest problem when they come to us isn’t negative publicity, it’s no publicity. They think ranking higher in Google is the answer, when a little buzz stimulation might do them more good.

    @Andy The conversion — lest we forget! I had a guy this week who wanted to pay $2,000 to optimize a single-page website with nothing on the lone page to close the deal. Money down the drain, my friend.

  • http://www.prstoreminnesota.com Laurie Englert

    Good points Scott. Linking campaigns also help you improve your rankings. Link to as many sites as possible and have them link to you. Especially those sites that your customers frequent. It can be time consuming but will definitely heighten awareness of you and drive more traffic to your site!

  • http://prstore321.com Buddy Williams

    Hmmm. Yea, I am one of those folks Scott spoke to, and of course, great stuff.

    What I really got of my discussion on this subject with Scott, is the need to re-focus back on the basics, i.e. do you have a good marketing plan in place?

    I feel too many people want to skip forward and undertake SEO and abandon doing first things first.

    SEO is very important, as is having a good plan, PR, your brand, making sure your website is well done, social media…

    Done well, it all works well together.

  • http://www.mediaemerging.com Scott Hepburn

    Good point about being scared. Christine Perkett of Perkett PR raised some great questions this week about the role of fear in corporate use of social media.

  • http://www.mediaemerging.com Scott Hepburn

    You're absolutely right about the challenges of ORM. The challenge we face as PR folks is that clients have heard of SEO, but not Online Reputation Management, so they think SEO is the be-all and end-all of online strategy.

  • http://www.mediaemerging.com Scott Hepburn

    The conversion — lest we forget! I had a guy this week who wanted to pay $2,000 to optimize a single-page website with nothing on the lone page to close the deal. Money down the drain, my friend.

  • http://mediaemerging.com Scott Hepburn

    Good point about being scared. Christine Perkett of Perkett PR raised some great questions this week about the role of fear in corporate use of social media.

  • http://mediaemerging.com Scott Hepburn

    You're absolutely right about the challenges of ORM. The challenge we face as PR folks is that clients have heard of SEO, but not Online Reputation Management, so they think SEO is the be-all and end-all of online strategy.

  • http://mediaemerging.com Scott Hepburn

    The conversion — lest we forget! I had a guy this week who wanted to pay $2,000 to optimize a single-page website with nothing on the lone page to close the deal. Money down the drain, my friend.

  • http://carissaputri.com Busby SEO Test!!!

    don't forget to spread your backlinks into related sites. cmiiw

  • Busby SEO Test!!!

    don't forget to spread your backlinks into related sites. cmiiw

  • Busby SEO Test!!!

    don't forget to spread your backlinks into related sites. cmiiw